Last updated: September 15, 2026
Ecomify Official is operated by ECOMIFY DIGITAL (SMC-PRIVATE) LIMITED, located in Khanpur, Punjab, Pakistan (“Ecomify,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect information received through ecomifyofficial.com, our customer communication channels, and our internal customer inquiry management systems.
Information We Collect
We may collect information that you voluntarily provide, including your name, email address, telephone number, business details, project requirements, budget preferences, and messages sent through our website, WhatsApp, TikTok, or other communication channels.
Our website may also collect limited technical information such as IP address, browser type, device information, pages visited, referral source, cookies, and analytics or advertising-event data.
TikTok Business Messaging Data
Subject to TikTok approval and user authorization, Ecomify Lead CRM may process messages initiated by users with an authorized Ecomify TikTok Business Account. This may include conversation identifiers, account identifiers made available by TikTok, message content, attachments, timestamps, and delivery or read information where supported by TikTok.
We use this information only to:
- Respond to customer inquiries and provide support.
- Discuss and qualify website-development or digital-service projects.
- Display relevant conversation history to authorized Ecomify staff.
- Send manual replies and permitted follow-up messages.
- Detect replies and opt-out requests.
- Stop scheduled follow-ups when a customer replies or opts out.
- Maintain security, troubleshooting, and messaging audit records.
We do not use TikTok messaging data to create unrelated advertising profiles. We do not sell TikTok data or share it with unrelated third parties.
How We Use Information
We use collected information to respond to inquiries, prepare quotations, provide requested services, maintain customer relationships, improve our website and workflows, measure website or campaign activity, prevent misuse, and comply with legal or platform requirements.
Data Access and Security
Access to customer and TikTok messaging data is restricted to authorized Ecomify Digital administrators. We use HTTPS for data transmission and WordPress authentication and authorization controls. API credentials and tokens are stored server-side and are not intentionally exposed in frontend JavaScript.
No internet-based system can be guaranteed completely secure. We apply reasonable controls appropriate to the nature of the information we process.
Data Retention
We retain information only for as long as reasonably necessary for the relevant customer relationship, support request, operational record, legal requirement, or platform obligation. Information that is no longer required may be deleted or anonymized.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, TikTok Pixel, or similar technologies to operate the website, understand form activity, measure campaign performance, and improve our services. Browser settings may allow you to restrict or delete cookies.
Your Choices and Rights
You may request access to, correction of, or deletion of personal information we hold about you. You may also ask us to stop contacting you. We may request reasonable information to verify your identity before acting on a request.
For TikTok-related deletion requests, please use our Data Deletion Instructions page.
Children’s Privacy
Our services are intended for businesses and individuals seeking professional digital services. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy when our services, legal obligations, or platform requirements change. The latest version will be published on this page with an updated revision date.
Contact Us
ECOMIFY DIGITAL (SMC-PRIVATE) LIMITED
Trading as Ecomify Official
Khanpur, Punjab, Pakistan
Email: um***@*************al.com